FAQs

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging.

How long does shipping take?

Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and times vary by location.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

Can I track my order?

Yes, you will receive a tracking number via email once your order ships. You can track your package on our website.

Do you offer size exchanges?

Yes, we offer free size exchanges within 30 days of purchase. Please contact our customer service team to initiate an exchange.

How do I care for my products?

Care instructions are included with each product. Generally, we recommend following the care label and washing in cold water.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. Gift cards never expire and can be used for any purchase.

What is your customer service availability?

Our customer service team is available Monday through Friday, 9 AM to 6 PM EST. You can reach us via email or live chat.

Do you have a loyalty program?

Yes, join our rewards program to earn points on every purchase and receive exclusive discounts and early access to sales.